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Promotions, Loyalty Points & Games Terms

Version 1.0 · Effective date: 16 October 2026 · Last updated: 16 October 2026

1. Scope

These terms apply to QubeTicket loyalty points, the Lucky Spin wheel, Quiz campaigns, Jackpot rounds, promo codes and any other promotion we run on the Platform. They form part of the QubeTicket Terms & Conditions. Each individual campaign may have extra rules shown on its page (dates, prizes, number of winners); those campaign rules apply together with these terms.

NOTE: No purchase necessary. Unless a campaign page clearly says otherwise, you do not need to buy a Ticket to enter a Lucky Spin, Quiz or Jackpot, and buying a Ticket does not improve your chance of winning.

2. Who can take part

  • Residents of the country of the storefront running the campaign, aged 18 or over. [Confirm any excluded states/regions]
  • Employees of QubeTicket, its group companies, the organizers or sponsors supplying the prize, and their immediate families are not eligible.
  • One person, one account. Entries made with multiple accounts, false details, bots or scripts are invalid and may lead to account closure.

3. Loyalty points

  • When the loyalty programme is switched on, you earn points on paid Bookings (currently [1] point per [A$1 / ₹1 / £1] spent, after discounts), for completing your profile, and for taking part in Quizzes and Jackpot rounds where shown.
  • Points are credited once a Booking is paid. If a Booking is refunded or cancelled, points earned on it are reversed. If you have already spent them, your balance may go negative until you earn more.
  • Points can be redeemed for discounts on future Bookings at the rate shown in your account (currently [100] points = [1 unit] of discount), subject to a minimum of [ ] points per redemption.
  • Points have no cash value, cannot be exchanged for money, sold, transferred to another person or combined between accounts.
  • Points may expire after [12] months without any earning or redemption activity. We will give at least 30 days' notice before expiring points.
  • We may correct points awarded in error and may cancel points obtained by fraud or misuse. We may change or end the loyalty programme on at least 30 days' notice; you will be able to redeem existing points during that notice period.

4. Lucky Spin

  • Enter by giving your name, email and mobile number and spinning the wheel. The number of spins is limited per browser session or per visitor, as shown on the page.
  • Each wheel segment has a pre-set chance of being chosen. Prizes may include a percentage or fixed discount code, or a free Ticket. Some segments are "no win". Each prize has limited stock; once a prize is gone it is removed from the wheel.
  • Winning codes are shown on screen and emailed to you. They are single-use, must be used by the expiry shown, apply only to eligible Events and cannot be exchanged for cash or transferred.
  • A free Ticket prize is subject to availability for the Event chosen and the Ticket Purchase Terms.
  • By entering, you agree we may email you about your prize. We will only send marketing if you tick the separate marketing box.

5. Quiz campaigns

  • Quizzes are open between the start and end dates shown. Signed-in users may make one attempt per campaign. Your score is calculated by our system when you submit.
  • You earn participation points for completing the quiz and may earn extra points for each correct answer, as shown.
  • Winners are selected by QubeTicket staff after the campaign closes, using the criteria stated on the campaign page (e.g. highest score; ties broken by earliest submission). [State the exact selection criteria for each quiz — this is a game of skill and should not rely on chance]

6. Jackpot rounds

  • Jackpot rounds are open between the dates shown, up to the maximum number of plays per user. Some plays may cost loyalty points, as shown before you play.
  • The reels you see are for entertainment only and do not decide whether you win. Winners are selected by QubeTicket staff after the round closes, by [random draw conducted under supervision / other stated method], from all valid plays.
  • Jackpot rounds are never paid for with money. Loyalty points spent on plays are not refunded.

NOTE: Legal check before launch: a game where winners are chosen by chance is a trade promotion lottery or prize draw. Australia: permits may be needed in NSW, SA and ACT depending on prize value. India: prize schemes and lotteries are restricted under the Prize Chits and Money Circulation Schemes (Banning) Act 1978 and state lottery/gaming laws — keep it free to enter and avoid chance-based paid entry. UK: free entry route required under the Gambling Act 2005 if points could be seen as paid entry. Add permit numbers here where needed: [permit numbers].

7. Prizes

  • Prizes are as described on the campaign page. They are not transferable or exchangeable for cash, except that we may substitute a prize of equal or greater value if the stated prize becomes unavailable (subject to permit conditions).
  • Winners are notified by email within [7] days of selection and must reply within [14] days to claim; unclaimed prizes may be awarded to a reserve winner (or redrawn).
  • Winners' first name and initial and city may be published on the Platform if required by law or permit. We do not publish other details without consent.
  • Event ticket prizes are subject to the Event going ahead and the Ticket Purchase Terms. Travel and other costs are not included unless stated.
  • Prize winners are responsible for any tax on prizes where applicable (India: TDS under section 194B may apply to prizes above the threshold and will be deducted before delivery).

8. Promo codes

  • Promo codes are issued by Organizers or QubeTicket for specific Events, may have limited uses, minimum spend and expiry, and cannot be combined unless stated. They have no cash value.
  • If a Booking using a promo code is refunded, the refund is of the amount actually paid. A code may be restored if it is still valid.

9. Our rights

We may disqualify entries, cancel codes or points, and withhold prizes obtained by fraud, tampering, bots, or breach of these terms. We may cancel, suspend or change a campaign if it cannot run as planned for reasons beyond our control (subject to permit conditions and the law), and will tell participants.

10. Privacy

Entry information is used to run the campaign, contact winners, deliver prizes and meet legal obligations, as described in our Privacy Policy.

11. Governing law and jurisdiction

All QubeTicket storefronts run on one website, qubeticket.com, with a section for each country (for example qubeticket.com/in for India). QubeTicket does not use any other domain. QubeTicket is a brand of Raabta Media and Technologies Private Limited (QubeTicket HQ).

  • Head office and India (qubeticket.com/in) — Operating entity: RAABTA MEDIA AND TECHNOLOGIES PRIVATE LIMITED (QubeTicket HQ); Registration no.: CIN U72900PB2021PTC054122; Registered address: Office Space Unit No. 626, Tower A, Bestech Business Towers, Bestech Square, Sector 66, S.A.S. Nagar (Mohali), Punjab, India; Tax no.: GSTIN 03AALCR2426D1ZS
  • Every other country (that country's section of qubeticket.com) — Operating entity: The QubeTicket country partner for that country, licensed by QubeTicket HQ (the Partner); Registration no.: The Partner's registration number; Registered address: The Partner's registered address (city, state and country); Tax no.: The Partner's tax number

The Partner's legal name, registration number, registered address (including its city, state and country) and tax number are shown on that country's section of qubeticket.com and on every tax invoice or receipt issued for a Booking in that country.

QubeTicket is a brand of Raabta Media and Technologies Private Limited (QubeTicket HQ), whose head office is at Office Space Unit No. 626, Tower A, Bestech Business Towers, Bestech Square, Sector 66, S.A.S. Nagar (Mohali), Punjab, India. Outside India, the QubeTicket storefront for each country is operated by a country partner under licence from QubeTicket HQ (see the entity table above).

  • In India: this document, and any dispute, claim or legal proceeding arising out of or in connection with it, is governed by the laws of India and is subject to the exclusive jurisdiction of the courts at Mohali (S.A.S. Nagar), Punjab, India.
  • Outside India: where the Event, Booking, account or agreement relates to a country outside India, it is governed by the laws of the country (and, where relevant, the state or province) in which the Partner for that country is registered, and is subject to the jurisdiction of the courts of the Partner's city, state and country of registration, as stated in the Partner's registered address shown on that country's section of qubeticket.com and on your invoice or receipt.
  • Nothing in this clause takes away any right a consumer has under mandatory law to bring proceedings in the courts of the place where they live.

12. Promoter

The promoter of each campaign is the QubeTicket entity for the storefront running it — Raabta Media and Technologies Private Limited (Office Space Unit No. 626, Tower A, Bestech Business Towers, Bestech Square, Sector 66, S.A.S. Nagar (Mohali), Punjab, India) for campaigns on qubeticket.com/in, or the country partner shown in the Terms & Conditions for other countries. Questions: info@qubeticket.com.